Privacy Policy

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, enroll in courses, participate in live critique sessions, or contact us for support. This includes your name, email address, payment information, and any content you submit during courses.

Usage Information

We automatically collect certain information about your use of our platform, including your IP address, browser type, device information, pages viewed, time spent on pages, and interaction with course materials.

Course Performance Data

We collect data about your progress through courses, completion rates, quiz scores, and participation in live sessions to improve your learning experience and our educational content.

How We Use Your Information

Educational Services

We use your information to provide, maintain, and improve our digital art courses, track your progress, facilitate live critique sessions, and deliver personalized learning recommendations.

Communication

We may use your contact information to send you course updates, educational content, platform announcements, and respond to your inquiries. You can opt out of marketing communications at any time.

Payment Processing

We process payment information to handle course enrollments, subscription billing, and marketplace transactions. Payment data is processed securely through third-party payment processors.

Information Sharing and Disclosure

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, hosting services, and analytics, subject to confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of PalettePath Studio, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Encryption

All sensitive data, including payment information and personal details, is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Controls

We maintain strict access controls and regularly audit our systems to ensure that only authorized personnel have access to personal information on a need-to-know basis.

Your Rights and Choices

Account Management

You can access, update, or delete your account information at any time through your profile settings or by contacting our support team.

Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format, and to transfer this data to another service provider.

Marketing Preferences

You can opt out of marketing communications by following the unsubscribe instructions in our emails or updating your communication preferences in your account settings.

Cookies and Tracking Technologies

Cookie Usage

We use cookies and similar technologies to enhance your experience, remember your preferences, analyze site usage, and deliver personalized content. You can manage cookie preferences through our cookie banner.

Analytics

We use analytics services to understand how users interact with our platform, which helps us improve our courses and user experience. These services may use cookies and similar technologies.

Third-Party Cookies

Some third-party services integrated into our platform may set their own cookies. We recommend reviewing their privacy policies for information about their data practices.

International Data Transfers

Cross-Border Processing

Your information may be processed and stored in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers.

Data Protection Standards

We maintain equivalent levels of data protection regardless of where your information is processed, in compliance with applicable data protection laws.

Children's Privacy

Age Restrictions

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Parental Consent

For users between 13 and 18 years of age, we recommend parental guidance and consent before using our services, particularly for paid courses and live sessions.

Data Retention

Retention Periods

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account Deletion

When you delete your account, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

Updates to This Policy

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or platform notification.

Continued Use

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically.

Contact Information

Privacy Inquiries

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@forestcabingetaways.com
Phone: +55 61 9 6273 9482
Address: Rua dos Macunis, 551 - Alto de Pinheiros, São Paulo - SP, 05460-000